We certify single trips or journeys. To be able to certify a package one of our experts hast to take part in that journey. He/she will assess upon the

• communication: proper description of the journey in catalogues, websites promo materials
• consistency of the package,
• customer orientation
• integration of all parts, as transports, accommodation, program (if any)
• competency of the tour/travel guide (if applicable)
• quality management (defining of quality criteria and their monitoring )
• clear staff/management responsibilities for each element of the journey
• legal framework, insurances etc.

etc. as outlined in the general criteria. This is not a certification for the whole company or tour operator.